Privacy Policy
Last updated: 11/10/2025
1. Information We Collect
Hart'Cees ("we," "our," or "us") collects information you provide directly to us when you use our mobile application and services. This may include:
- Personal information such as your name, email address, and phone number
- Payment information when you make purchases
- Delivery addresses and location information
- Order history and preferences
- Communications with our customer service team
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your food orders
- Provide customer support and respond to your inquiries
- Send you order confirmations and updates
- Improve our services and develop new features
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With service providers who assist us in operating our app and conducting our business
- When required by law or to protect our rights and safety
- With payment processors to handle transactions securely
- With delivery partners to fulfill your orders
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt out of marketing communications
- Contact us with questions about this privacy policy
7. Third-Party Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
Hart'Cees
Instagram: @hartcees